Whether you’re seeking massage therapy for pain relief or relaxation, you’ll want to feel safe and secure during your sessions. However, for clients with a history of trauma or negative experiences, it can sometimes feel challenging or even unsafe.
“As massage therapists, it’s our responsibility to create an environment where every client feels secure, respected, and able to fully benefit from the therapeutic aspects of massage,” said Mikki Williams, LMT at Rassel-Daigneault Holistic Health Center.
Understanding Client Needs and Boundaries
Every client we see brings their own unique history and experiences to the massage table. Some may have past traumas that can be unexpectedly triggered during a session.
“It’s really important to tell your massage therapist, ‘Let’s make that boundary.’ Customers are kings in this industry. We want to be told how to service you. Something that’s therapeutic for one client may be a concern for another. I had a client who didn’t like having her ankles touched, so I avoided her ankles until she told me otherwise. It doesn’t matter how insignificant your request may feel to you, because it matters to your massage therapist,” said Mikki Williams LMT at Rassel-Daigneault Holistic Health Center.
I will also mention that massage therapists are mandatory reporters, so if there is a significant amount of bruises, a change in your demeanor, or a story in which you felt threatened, your massage therapist can report that, and it’s illegal for them not to,” noted Mikki.
She’s aware of potential triggers and always respects client boundaries, which is crucial. This might involve asking for consent before working on certain areas, being attentive to non-verbal cues, and always being ready to adjust her approach based on the client’s comfort level.
Adapting Your Approach
It’s also worth noting that every client is different, and what works for one may not work for another. Massage therapists like Mikki are prepared to adapt their techniques and approach based on each client’s needs and responses. This might mean working more slowly, using lighter pressure, or avoiding certain areas altogether.
If a client shows signs of distress, a massage therapist should always be ready to pause the session and check in with them. Sometimes, the best course of action might be to end the session early and refer the client to other appropriate resources.
Ensuring Client’s Comfort and Security
The environment in which a massage takes place plays a significant role in the client’s experience. This goes beyond just the physical space—it includes the overall atmosphere and the attitudes of everyone in the vicinity.
Mikki emphasized the importance of confidentiality:
“You have to have your confidentiality respected, for you to open up, for you to get the most therapeutic benefit out of your session because there is no point in having your guard up and being on a massage table. It’s just going to be super ineffective.”
Also, ensure that you’re getting a massage in a private, quiet space that’s free from interruptions. A massage therapist should also be mindful of conversations that clients might overhear, as this can impact their sense of safety and trust.
Building Trust Through Communication
Open, honest communication is key to building trust with our clients. “We want to encourage them to speak up about their preferences, concerns, or any discomfort they may experience during the session,” said Mikki.
At our practice, we want to ensure that each client’s well-being is the top priority and that our caring and empathetic therapist is here to support their healing journey.
If you have any questions about the safeguards our therapist takes to ensure clients have a secure experience or wish to schedule a session, please contact us today.